FAQs

Shopping Information

How Long Will It Take To Get My Package?

Our goal is to fulfil merchandise & taco card orders in February of 2021. Packages sold that require our food truck, such as private event catering, will be be booked for May – September, 20201.

What happens if you do not raise enough money to open a physical location?

We will be able to deliver all of the product outlined in this campaign, whether or not we are able to open a year-round, brick & mortar location.

Will You Continue To Operate Your Food Truck?

Yes! We want to expand our business to include a year-round brick and mortar location. We still plan to operate our food truck!

Shipping & Payments

What Shipping Methods Are Available?

All orders will be available for local pickup only.

What Payment Methods Are Accepted?

We accept Visa or Master Card, or Visa Debit.

Orders and Returns

How do I place an Order?

Purchase using our online checkout system.

Do I need an account to place an order?

You do not need to make an account in order to make a purchase.

Who should I to contact if I have any queries?

Call our office 403 392 4728 or send us an email info@tacomonster.ca.

How Can I Cancel Or Change My Order?

Due to the nature of this project, orders cannot be refunded or exchanged.

How Do I Track My Order?

We will email updates with details on your order as the project progresses.